Cisco Certified Support Technician (CCST) Certifications

About

Kickstart your tech career with the Cisco Certified Support Technician (CCST) program—designed to equip learners with real-world IT skills across IT support, networking, and cybersecurity. Developed in partnership with Certiport and a team of Cisco experts, IT professionals, hiring managers, and educators, these certifications ensure you’re prepared to contribute effectively from day one. Includes three CCST certifications : CCST IT Support – Troubleshoot hardware, OS, connectivity, applications, and security threats. CCST Networking – Understand network standards, protocols, infrastructures, access, and security. CCST Cybersecurity – Learn essential security principles, endpoint defense, vulnerability assessment, and incident response. Why It Matters Work-Ready Validation : Demonstrates practical skills that employers trust. High-Demand Job Paths : Enables roles like IT Support Technician, Network Technician, Cybersecurity Technician, or Help Desk Analyst. Industry-Designed Curriculum : Created by experts to effectively bridge education and workplace demands. Gateway to Advanced Cisco Certs : Sets you up for certifications like CCNA and Cisco CyberOps Associate. Ideal for You If… You want to enter the IT field with confidence You're stepping into roles like support specialist, analyst, or technician You aim to build foundational skills for higher-level Cisco certifications