Shipping Policy→Refund&Return→Privacy policy

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2020/06/18

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Shipping Policy Q1:Should i pay import tax? That depends on where you are based and what you buy. The First Situation: If you purchase products worth less than $200 and choose Standard Shipping, you will not need to pay customs duties. The Second Situation: If you purchase products exceeding $200, we will reduce the declared value of each item as much as possible, so you will only need to pay a small fee or no fee at all. Q2:What shipping ways will you use? And how long will it take? A2: The shipping way is optional,and i list two options of shipping cost and delivery time scale for you as below for reference, Option Shipping Costs Delivery Time Scale Standard shipping 0 15-30 days DHL/FedEx $30 5-12 working days Q3: Where will these products be shipped from? A3: Most of products will be shipped from China, for a little amount of products which will be shipped from Europe&US warehouse. Refund&Return Cancellation: We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at marketing@mkgrip.com.Please contact our Customer service at marketing@mkgrip.com . to get the return address. Return: We accept return of products. Customers have the right to apply for a return within 7 days after the receipt of the product. Also,we have right to reject a request of return if the buyers have bad intentions. We don't accept a return if t