returns

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Returns All items can be returned within 25 days of delivery for a refund or exchange, less restocking and shipping charges. Due to the premium and specialty nature of our products, all returns are subject to a thorough review prior to return approval and after being received back at our warehouse for inspection. Please read the following in full before requesting a return. Please retain all packaging materials for the duration of your first 25 days if you need to make a return or exchange. Discarding the original outer and inner packaging will result in additional charges and may result in a forfeit of your refund if the item is not returned to us in pristine condition. Safes and Watch Winder: All safes and the Watch Winder must be returned without use, damage, or signs of wear in their original double-boxed packaging. Please do not use any other boxes except the Mycube boxes to pack your safe or Watch Winder. To receive full credit, Mycube also requires that all original hardware be returned with the safe. Safes and Watch Winders taken out of their boxes must be photographed to show proof of pristine condition before return authorization. We will ask you to take photos of both the safe/watch winder itself and the box, once repackaged, to avoid damage during shipment. Any safe/watch winder that is improperly packaged and incurs damage during shipment may not receive full credit. If you are fitting a safe in a shelving unit, please avoid placing it on rough surfaces that may damage paint or installing any hardware that could cause damage. We highly encourage you to check all dimensions before purchasing and reference our extensive product guides to ensure your safe will fit properly. We are always happy to help guide you and encourage you to contact our team for any questions prior to purchasing. We do not offer returns on safes that have been installed. Please ensure that you are satisfied with the functionality and aesthetics of your safe before installation. Acce