About Pantone Studio

About

Restoring myPantone access in Pantone Studio We’re working to restore your access. With PANTONE Studio update 3.0.3, customers who had myPANTONE for iOS should have their access restored to all colors and Lab values. If you received the update and are still not seeing full access, and have not subscribed, please do the work around steps below. Why wasn’t access restored automatically? It seems that the latest update (or our prior one) is not recognizing you as previously owning myPANTONE because it can’t find your purchase receipt. Receipts from Apple are not consistently updated and stored on your phone, and to restore your access they need to be updated. The easiest way to prompt the system to update receipts is to make a purchase, cancel it, and restart the app, which will prompt the Apple App Store to update your history and recognize you previously purchasing myPANTONE. If you purchased myPANTONE using iTunes credit. If you purchased myPANTONE using iTunes credit, this fix will not work. We are working to find a solution, but do not try this if you purchased using iTunes Credit. Instructions to Restore Access. Below are the instructions along with images of the step by step process to achieve this. Please make sure you are following this step by step as we are going to sign you up for a subscription and then cancel this subscription. In this process, you are not charged but this will prompt the system to update receipts from past purchases. 1 . From Home screen of app please select the wheel icon for Settings page. 2 . Please select “START YOUR FREE TRIAL”. You will be prompted to select either the monthly or annual subscription. It does not matter which you choose as we are going to cancel this right after making sure you are not charged! You will have to enter your Apple ID password here. 3 . Once you have set up and confirmed a subscription you will need to then cancel this subscription. To do this, please select “MANAGE SUBSCRIPTION”. This will prompt you t