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Due To COVID-19 Safety Measures At This Time, Orders May Take Longer To Process And Shipping Times May Increase To 4-6 Business Days. We are doing our best to ship orders as soon as possible! Currently orders are running about two weeks to deliver. Is this a legit site? Has anyone ever ordered from here? If you have not come across our store before, Welcome! We are a women-owned business and have been online since 2016. We have fulfilled over 60,000 orders as of 2020. We are located in Bellevue, WA. What is your return policy? Most items may be returned or exchanged when sent back within 14 days of receiving your purchase. Please understand that returns are not accepted for lingerie or swimwear. If we receive any returned item with signs of wear or disregard such as lint, human or animal hair, deodorant marks, perfume smell, etc., it will not be refunded. We may or may not send the item back to you. Please be aware returning merchandise will void discount codes. If the item is return eligible and purchased with a discount code, in some cases you may only receive store credit (the most common instance of this would be in the event you received a free item). There will be a 35% restocking fee for returns of $100 or greater. Shipping charges to return items are at your expense. However, if the item is exchanged, we pay the shipping for your new item. We process returns regularly but please allow 5-7 days for your notification of such. Please email or include a note with your return/exchange as to how we can help you but return policies will still apply regardless of any communications prior to. Our email address is support@thebraletteco.com. Address for returns is: Bralette Co - Returns PO Box 965 Bothell WA 98041 Customs Charges: Because we ship worldwide, we are unable to track customs charges for all locations. It is your responsibility to know if your government will charge for items imported to your country and how much those charges may be. Customs fees are NOT o